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by Simon Kevan, CEO, Laws of Attraction
Industry View from
According to the businesswoman and champion for women’s empowerment and entrepreneurship, Mary Kay Ash, the two things people want more than sex or money are recognition and praise.
Our own research has identified recognition and praise as two of the key components behind successful workplace relationships. In this article we’ll explain how we help leaders and HR executives to develop a deeper understanding of these emotional drivers, enabling them to manage what is simultaneously their largest opportunity and risk – their employees.
Laws of Attraction is a business consultancy with a difference. We use the science of interpersonal relationships to improve business performance. Our belief is that relationships are the heartbeat of every successful business, and at the heart of every successful relationship is communication.
Our research into how we form and maintain relationships proves that we crave emotional interactions that inspire trust, empowerment, passion, knowledge, recognition and praise.
It was this research that led us to develop Vibe®, an innovative employee engagement survey and feedback platform that enables organisations to enhance engagement via actionable insights that improve performance.
Vibe harvests big data to drive cultural change by producing insightful, easy-to-understand reports that inspire conversations and ignite debates about the things that matter most to their people.
Recognition is key to enhancing engagement, but it doesn’t always have to be glowing and super-positive all the time. It can be candid, supportive and insightful feedback that helps individuals and teams grow. “We all need people who will give us feedback,” said Bill Gates. “That’s how we improve.”
The feedback that Vibe collects encourages more empathetic behaviour, as it quickly and accurately highlights any patterns in your employees’ thoughts and feelings. This provides managers and leaders with an invaluable opportunity to focus on your organisation’s strengths and opportunities, enabling you to influence the current thinking.
The law of attraction states that “like attracts like”. Thoughts become words, words become actions, actions become behaviours, and the way in which the employees in your organisation behave is ultimately what defines your culture.
Companies with highly engaged employees outperform their competitors by 147 per cent. No one knows this better than Simon Sinek, author and organisational consultant. He said: “Customers will never love a company until the employees love it first.”
Vibe provides an instant visual dashboard showing the proportion of your employees that are empowered, frustrated, coasting or disenfranchised. This allows you to gain a deeper understanding of the internal environment and make more informed commercial decisions.
Vibe can be used on any device, globally, at any time. The big data it collects is instantly processed into reports and dashboards that make the insights easy to understand and to translate into action.
Vibe can also be used to perform a statistical regressional analysis into the key drivers, providing clarity and focus for change and accountability over time. This is supported with an advanced, artificially intelligent sentiment analysis that can process huge amounts of unstructured comments and output them as key themes and topics in a matter of seconds.
Vibe can also signpost employees to specific learning and development in line with their current thinking profile. Personalised reports and e-learning show individuals how they compare to their peers and colleagues throughout the business. This level of knowledge empowers teams to take control of their own development plans and improve relationships within the business.
Employee turnover can be anything from 30 per cent of salary for an entry-level to 400 per cent for high-level or specialist employee. Add to this the costs of managing multiple tools for customer surveys, supplier surveys, performance reviews, objective setting, reward and recognition schemes and more, and you’ll see that the costs soon spiral.
Vibe allows you to do all of the above in one simple, easy-to-use and intuitive hub.
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