The Future of Insurance

This annual series examines the insurance industry in three parts and how it is set to change more in the next 10 years than it has in the last 100. We address some of the difficult questions facing the industry and look at the possible outcomes.

How long before the next insurance deluge hits?

Stakeholders of the insurance industry should take advantage of the calm before a potentially bigger cyber-crime storm to get their act together.

Why insurers could be an untapped intelligence goldmine

Organisations are failing to capitalise on their insurers’ and brokers’ unrivalled access to key business intelligence.

AI and automation can be a game-changer for commercial insurers

Insurers that embrace artificial intelligence and automation will gain a competitive edge that could help them swallow their rivals in the future, experts have said.

Finally, an insurance company proud of its human agents

The debate about insurance innovation has been dominated recently by comments generated as a result of the State Farm TV ad.

Podcast: How data is helping to insure the service based economy

What happens to insurers in a society where people only buy things as a service. In this podcast, Business Reporter investigates the implications for insurers…

Subscribe to a new type of insurance

Subscription services have given us new ways to watch films, go shopping and even drive cars – but how we protect ourselves from risk hasn’t changed in 200 years…

Why humans are an essential ingredient in the AI revolution

It is fashionable to conclude that, as the technological capabilities of artificial intelligence continue to expand, machines will make humans superfluous in many sectors – insurance being one.

In pursuit of happiness – the future of insurance!

I firmly believe that the future of insurance broking is bright. However, that is not to say that we should carry on doing what we’ve always done – the world, customers, and technology are changing and changing fast, and our sector needs to reflect this.

Start-up marriages made in heaven

How can incumbents ensure that they single out the ideal insurtech partner?

Evolving through the era of insurance technology

Advances in technology are driving major changes in insurance, but ultimately what consumers want is to pay a fair price to having their losses dealt with quickly and easily.

The insurance landscape is changing – are you ready?

Risk is a fact of life, and as long as it exists, people will want to protect themselves and the things they care about.

Insurance decision makers: make your data come to light!

Wikipedia defines an electric light as “…a device that produces visible light from electric current”.

Make sure you can swim before you rock the boat

Can American peer-to-peer insurer Lemonade bring a new type of insurance to Europe?

Insurers have to take more responsibility for customer relationship

Marijan Mumdziev, Chief Executive Officer at Amodo and Gorjan Agacevic, Chief Product Officer at Amodo Insurers traditionally relied on their distribution partners for customer relationship.

GDPR puts the spotlight on cyber insurance

A strict new set of data privacy rules that goes into effect May 25, 2018, has created an opportune moment for insurers to examine the

Will InsurTech eradicate traditional insurers?

Jonathan Davey, Chief Executive Officer at HUGHUB The emergence of InsurTech and its innovative digital propositions has had existing businesses worried about the possibility

Now is the time for InsurTech to “cross the chasm”

Craig Foster, CEO of HomeServe Labs A clutch of new technologies, such as artificial intelligence (AI) and the Internet of Things (IoT), have got insurance

Small business is big business – why the small independent insurance broker casts a big shadow

There’s no denying SMEs are key to shaping the future of our economy. The rhetoric 15 years ago was that globalisation was the be-all-and-end-all, but

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The Future of Insurance

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