Category: communication

The American View: Realistic Villains in Workplace Stories

Author: Keil Hubert

Stories are crucial tools in every leader’s kitbag. Business Reporter’s resident U.S. ‘blogger warns that ‘effective leaders convey ideas and intent to their people through well-crafted and believable anecdotes. Most of the dystopian fiction that I’ve read recently – especially in... Read more

The American View: Mitigating the Persistence of Memory

Author: Keil Hubert

Customers love fast-track service offerings, especially when they’re rushed or distracted. Business Reporter’s resident U.S. ‘blogger reminds us that customers tend to treat service catalogues the same way they treat drive-through menus: something to be learned once and then assumed thereafter.... Read more

The American View: The Blair Witch Project Manager

Author: Keil Hubert

The rumors aren’t entirely true: Business Reporter’s resident U.S. ‘blogger doesn’t hate ALL project manager. Just the awful ones. You should too. I’ve been accused of despising project managers, and that’s not an entirely inaccurate statement. In fairness, it’s incomplete. I... Read more

The American View: Consider the Guardians

Author: Keil Hubert

Some people will fight to the death to prevent having their minds changed. Business Reporter’s resident U.S. ‘blogger laments that working in Security Training requires you to gingerly suppress users’ instinctive emotional defences before you can get them to change their... Read more

The American View: The Unnerving Facts of Life

Author: Keil Hubert

If the Boy Scouts can create and deliver training that addresses deeply-disturbing topics, so can your organisation. Business Reporter’s resident U.S. ‘blogger advocates for all organisations to deploy ‘suspicious package’ training to its members in response to the recent domestic terrorism... Read more

The American View: Success in the City

Author: Keil Hubert

Traveling to new cities helps you see the world from a different perspective. Business Reporter’s resident U.S. ‘blogger relates how people’s pop-culture diets tend to negatively skew their attitudes towards other places and peoples, thereby limiting their personal and professional growth.... Read more

The American View: A Literal Education

Author: Keil Hubert

Imprecision in language is one of the worst traits that a leader can possess. Business Reporter’s resident U.S. ‘blogger recommends hiring an annoyingly clever person to force you to communicate clearly by confounding you whenever you get sloppy. It’s the only... Read more

The American View: Gray Lady Downloads

Author: Keil Hubert

It’s strange how some mediocre stories stick tenaciously in your mind for decades while other, better stories don’t leave much behind after they last page or final frame. It’s almost enough to make you start believing in predestination and fate:... Read more

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