Category: Customer Experience

Digital Transformation, digital signatures, automation, AI, customer experience

Sign of the times

Author: Joanne Frearson

Digital transformation is not only changing the way people work, but altering the competitive landscape for companies. And if firms don’t look to transform technologically, they risk being left behind. “There is a fundamental message here that all organisations – and this... Read more

Future of retail supplement, East India Company, Booking.com, Aldi

BR Online: Future of Retail

Author: webeditor

In this issue of Business Reporter Online we talk to Booking.com CEO Gillian Tans about how the website’s digital innovations keep its travellers happy and Sanjiv Mehta, CEO of the relaunched The East India Company on how consumers are in... Read more

Get our latest features in your inbox

Join our community of business leaders