Category: Customer Experience

Npower bottom of energy customer satisfaction survey

Author: webeditor

Npower has scored the lowest in an annual energy company customer satisfaction survey for the seventh year running. Ovo Energy topped the Which? survey, which sees the “Big Six” continuing to languish in the bottom half on key measures such... Read more

Amazon chooses UK to make its first Prime Air drone delivery

Author: webeditor

Amazon has completed its first customer delivery by drone and it was done in Cambridgeshire in the UK. The technology firm’s founder and chief executive Jeff Bezos confirmed the delivery in a tweet. “First-ever #AmazonPrimeAir customer delivery is in the... Read more