Category: Retail

customer experience

Inside the big payments payout

Author: Joanne Frearson

Payment platform Adyen was founded in 2006 to modernise outdated systems to give consumers greater flexibility into how they can pay and merchant’s insight into how their customers like to shop. Since then the company has boomed, catering to demands in... Read more

Location intelligence is the future of retail

Author: webeditor

Jaime Sánchez-Laulhé, CEO and founder of Geoblink  There’s no denying the power of big data and its ability to revolutionise operations within the business world. As time progresses, more and more companies will turn to Location Intelligence as a means... Read more

Millenniall 2020, future vision for retail marketing and commerce, innovation technology and creativity

Millennial 20/20 returns for third year

Author: Joanne Frearson

Millennial 20/20 is back for its third year running at The Old Truman Brewery, with over 3,000 brands and 200 speakers such as Scott Allen, CMO of Microsoft, Michael Ward , managing director of Harrods and Susanne Given , chairman... Read more

Better customer data means better customer service

Author: webeditor

Find out how you can overcome the dreaded complaint call by investing in faster data “I have a complaint,” begins the dreaded customer tirade over the phone. Ask any account manager in retail and they will confirm that no matter... Read more

Has Brexit already ruined Christmas for retailers?

Author: webeditor

The sales figures of 2017 are not promising a merry festive period The festive season is traditionally a time of celebration for retailers. The three months before Christmas are when many businesses, with their stores bedecked with tinsel and trees,... Read more

Driving on the Spur retail revolution

Author: webeditor

Premier League club Tottenham Hotspur’s new state-of-the-art stadium is set to open in 2018 – and when it does, it’s set to become the world’s most technologically advanced aiming to start a kind of the Spur retail revolution. As well... Read more