
Four challenges that hit after launching AI — straight from 800 leaders.
Coastal and Oxford Economics surveyed 800 business and tech leaders running AI today. 84% of them believe AI makes them more competitive, but ROI is lagging: just 20% strongly agree it has delivered measurable business value.
These gaps come down to four challenges most organizations aren’t budgeting for: data management, user adoption, strategic alignment, and AI ownership. Building AI was just the project. Running AI is a full-time job — and most companies don’t have the operational infrastructure to sustain and scale it.
Go inside Coastal’s 2026 AI Operations Report to learn the trends determining AI performance, what sets successful orgs apart, and key frameworks for building a strong operational foundation.
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