• Moving from reactive identification to proactive support of your vulnerable customers
• Ensuring that your systems meet the needs of vulnerable customers and your employees
• Effective data management to ensure compliance and good outcomes for your customers across all channels

Featuring:

Charles Orton-Jones, Host, FinTechTalk

Gilles Talbot, Insurance Director EMEA, Genesys

• Where and why traditional finance fails to offer personalised experiences to Generation Z
• Effective approaches to attracting and retaining this generation
• Leveraging AI to enhance and personalise the customer experience

Featuring:

Charles Orton-Jones, Host, FinTechTalk
Veronica Glab, Head of Partnerships & Investment Lead, Innovate Finance

Michael Barskyi, Head of S-PRO Switzerland, S-PRO

• Maximising the value of data  to gain an advantage in the crypto economy
• In what ways accurate data helps the identification and management of risk
• Building your own data infrastructure vs partnering with a digital asset data provider

Featuring:

Charles Orton-Jones, Host, FinTechTalk
Deborah Algeo, Director of Innovation, NAB
James Harris, Chief Commercial Officer, Zodia Custody
Shawn Douglass, CEO, Amberdata

• Whether regulation can be a catalyst for innovation and digital transformation
• What are the potential regulatory barriers to adopting new technologies and how institutions can remain agile
• Mitigating the compliance risks of AI implementation

Featuring:

Charles Orton-Jones, Host, FinTechTalk
Yemi Oluseun, Agile Project Programme Manager - Growth, Global Expansion & Digital Transformation Projects, The Change Hive
Nomzamo Xolani Maziya, Head of Strategy and Research (Compliance), Absa Group