Optimising for what matters - supply chain metrics that drive business value

Understanding your key supply chain metrics – and how to use them to forecast – can help you build customer retention and satisfaction.

 

So, how do you decide which metrics matter the most to your organisation?

 

In our next episode of SupplyChainTalk with host Ana Maria Velica, we’ll explore:

• Focusing on your key metrics which reflect service levels and customer satisfaction
• Measuring the true cost of service failures on brand reputation and customer retention
• Better decision-making with a holistic approach to forecasting

Join this panel discussion to discover which of your supply chain metrics drive customer retention and business value.