Leveraging AI in retail - transforming the customer experience and operations
Tuesday, 15 Jul 2025
4:00 PM - 4:45 PM-
Where retailers can enhance the customer experience with AI-powered personalisation
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Achieving a seamless omnichannel customer experience - from discovery to last mile - across every touchpoint
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Transforming and empowering retail business operations with AI agents and AI-driven tools
Featuring:
Kevin Craine, Host, AI Talk
Martin Miller, Ex-Director of AI/ML Production Operations, Levi Strauss & Co
Lily Zhang, VP, Head of Engineering, Instacart
Kelly Xu, Head of Industry Marketing, Glean
AI powered personalisation can drive loyalty and growth.
From smart recommendations to dynamic content, how are retailers elevating customer satisfaction? How do you optimise every step from discovery to delivery, ensuring consistency and convenience across every touchpoint?
Join our next episode of AI Talk with Kevin Craine, who hosts a panel discussion where we’ll explore:
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Where retailers can enhance the customer experience with AI-powered personalisation
-
Achieving a seamless omnichannel customer experience - from discovery to last mile - across every touchpoint
-
Transforming and empowering retail business operations with AI agents and AI-driven tools
Join this panel discussion to discover how AI is revolutionising the retail landscape, reshaping how retailers engage with customers and optimise operations.
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Featured Speakers
Martin Miller
