• How observability is becoming critical to broader business outcomes and the customer experience
• Moving away from reactive monitoring - how AI-enabled observability is transforming operations
• Tailoring observability to individual stakeholders, business metrics and decision making

Featuring: 

Kevin Craine, Host, AI Talk

Ben Wright, Site Reliability Engineer, Hiscox

Ayman Husain, Vice President, North America Head of Sales and GTM - Cloud Services, NTT DATA

Duncan Bradford, GVP, Customer Success EMEA, New Relic

• How AI unlocks faster, safer and more scalable application and product modernisation at enterprise level
• How the IT operating model and roles and responsibilities evolve when AI, DevSecOps, and automation converge
• Measuring the impact on performance, cost, agility and long‑term sustainability

Featuring: 

Kevin Craine, Host, AI Talk

Kyriakos Melas, EEMEA VP, Non-Fl Technology Account Management, Mastercard 

Christian Hull, Chief Technology Officer, Tax Canary
Saket Newaskar, Director and Head of AI Transformation, Expleo

• Using first‑party data and AI forecasting to predict shifting customer needs and behaviours with greater accuracy
• Turning agentic commerce into a competitive differentiator - redefine engagement, experience, and conversion
• Strengthening end‑to‑end supply chain performance with AI‑driven demand planning and scenario modelling

Featuring: 

Kevin Craine, Host, AI Talk

Roberto Robles, Global Consumer Goods & Retail GTM Lead, Databricks

Federico Marchesi, Vice President of Global Supply Chain, SIG Group
Wiktor Fido, EMEA General Manager, Lingaro

• Beyond "faster code" - why AI in software delivery is a strategic conversation and not a technical one
• Critical lessons in effective governance and value frameworks for scaling agentic AI
• How operating models and roles must evolve to support AI-native delivery

Featuring: 

Kevin Craine, Host, AI Talk

John Davis, Vice-President, Consulting Expert, CGI

Vishal Mirza, Vice President of Software Engineering (Cloud), Mastercard

Kelly Moncrief, Head of AI Technology, Southern Company

Frederic Miskawi, Vice-President - Global Applied AI Lead, CGI