Turning observability into business value in the age of AI
Tuesday, 02 Jun 2026
4:00 PM - 4:45 PM- How observability is becoming critical to broader business outcomes and the customer experience
- Moving away from reactive monitoring - how AI-enabled observability is transforming operations
- Tailoring observability to individual stakeholders, business metrics and decision making
Featuring:
Kevin Craine, Host, AI Talk
Ben Wright, Site Reliability Engineer, Hiscox
Ayman Husain, Vice President, North America Head of Sales and GTM - Cloud Services, NTT DATA
Duncan Bradford, GVP, Customer Success EMEA, New Relic
The gap between IT performance and business success has vanished. When a digital service lags, customer loyalty drops and revenue leaks. Yet, many organisations are still stuck in a cycle of reactive monitoring - waiting for something to break before they act.
How has AI-enabled observability helped reactive organisations move into a proactive state - a driver of excellence and competitive advantage?
Join our next episode of AI Talk with Kevin Craine, who hosts a panel discussion where we’ll explore:
- How observability is becoming critical to broader business outcomes and the customer experience
- Moving away from reactive monitoring - how AI-enabled observability is transforming operations
- Tailoring observability to individual stakeholders, business metrics and decision making
Join this panel as we discuss how deep system visibility - aided by AI - is the new foundation for superior customer experiences and broader business outcomes.
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