The promise of machine learning brings new opportunities and new questions to many facets of life, from autonomous vehicles to the media and marketing algorithms that present content to us online.
People and things are tangible forms of capital that can easily be seen and measured, but there is one form of capital that many companies forget about: relationship capital.
Over the past two decades, technology has revolutionised several key areas of the banking infrastructure, including digital payments, mobile banking and back-office systems.