The new age of improved customer experience
Tuesday, 14 Feb 2023
4:00 PM - 4:45 PM- Using new technology to transform customer experience and foster customer-centric conversations
- Using advanced data analytics for improved products that enhance the customer experience
- Optimising customer experience using artificial intelligence and machine learning
Featuring:
Kevin Craine, Host, DigitalTransformationTalk
Rocky Martinez, Global Chief Technology Officer, SmartStream Technologies
Aaron Cosentino, Chief Technology Officer, City of Elgin, IL
Deyana Petrova, VP, Digital & Marketing, Trafalgar Travel
Join this episode of DigitalTransformationTalk to discuss issues that affect your industry including:
- Using new technology to transform customer experience and foster customer-centric conversations
- Using advanced data analytics for improved products that enhance the customer experience
- Optimising customer experience using artificial intelligence and machine learning
Please register or log-in to watch this on-demand episode.
Featured Speakers
Deyana Petrova
Director, Growth, CRM Strategy, Revenue Ops
August
