Business Reporter - Improving Business Performance

Improving Business Performance

Efficiency at risk: why software sprawl is holding UK productivity back

18 Feb 2026

Efficiency at risk: why software sprawl is holding UK productivity back

Recent government research into AI adoption sends a clear signal to UK organisations: productivity gains will not come from technology alone, but from how effectively it is applied and embedded into everyday work

The dilemmas of digital sovereignty

The dilemmas of digital sovereignty

17 Feb 2026

What most people think sovereign cloud is, and what it actually entails, are two very different things

Why agentic AI is becoming non-negotiable for finance

Why agentic AI is becoming non-negotiable for finance

17 Feb 2026

Since generative AI exploded onto the scene in 2022, it has dramatically reshaped our personal and professional lives in ways not previously seen since the advent of the internet.

Accessibility: the overlooked growth lever in the age of AI

Accessibility: the overlooked growth lever in the age of AI

13 Feb 2026

In a world of accelerating digital change, accessibility isn’t optional – it determines which organisations can scale, compete and mature

Stop using AI as a gatekeeper in customer care

Stop using AI as a gatekeeper in customer care

09 Feb 2026

As AI becomes more embedded in customer care, one concern continues to surface among customers: “Will I still be able to talk to a real person if I need to?”

AI CRM: what it is and how to evaluate it

09 Feb 2026

AI CRM: what it is and how to evaluate it

AI CRM shifts data work from humans to software, automatically capturing context so teams can focus on relationships

The next evolution: agentic AI in modern tech teams

The next evolution: agentic AI in modern tech teams

05 Feb 2026

While 95 per cent of AI pilots fail, a small group of organisations are achieving transformative results – Ten10 CTO Ash Gawthorp explains what separates winners from losers

AI isn’t assisting anymore – it’s leading

AI isn’t assisting anymore – it’s leading

05 Feb 2026

Modern hiring has outgrown human capacity – but it hasn’t outgrown AI. And when designed responsibly, it’s already making better, fairer decisions at scale

Could AI be the next boardroom scandal?

Could AI be the next boardroom scandal?

05 Feb 2026

AI is reshaping business, but weak oversight could spark major governance failures. Gowling WLG explains the risks and how leaders can stay ahead

Why service transformation stalls: the ‘expansion tax’ nobody budgets for

Why service transformation stalls: the ‘expansion tax’ nobody budgets for

04 Feb 2026

Enterprise transformations stall when pricing models penalise adoption. CIOs need commercial frameworks that reward scale and outcomes

Uncomplicating enterprise tech: the fastest path to efficiency and growth

22 Jan 2026

Uncomplicating enterprise tech: the fastest path to efficiency and growth

Across every industry, businesses are under pressure to do more with less – to deliver growth, improve customer experience and cut costs across the board.

Leading AI at scale: why strategy must move beyond the CIO’s office

Leading AI at scale: why strategy must move beyond the CIO’s office

22 Jan 2026

When AI leadership shifts to teams, technology starts delivering real impact

How digital manufacturing is powering a new era for European industry

How digital manufacturing is powering a new era for European industry

22 Jan 2026

European manufacturers are rethinking how they produce – adopting digital tools and smarter sourcing strategies to stay resilient in an unpredictable world

Will your next developer be an AI agent?

Will your next developer be an AI agent?

22 Jan 2026

Andrew Zakonov, who is creating AI agents at JetBrains, argues that AI agents are redefining the programmer’s role

Rethinking manufacturing: the case for onshoring production

Rethinking manufacturing: the case for onshoring production

10 Dec 2025

For decades, manufacturers offshored production to save on labour, materials and costs.

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