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Retail

 

AI Talk: Turning market volatility into competitive advantage with data & AI
22 May 2026

AI Talk: Turning market volatility into competitive advantage with data & AI

AI and first-party data help businesses turn market volatility into smarter forecasting and resilient supply chains.
SupplyChainTalk: Building and maintaining consumer trust in retail supply chains  

SupplyChainTalk: Building and maintaining consumer trust in retail supply chains  

21 May 2026
Retail leaders explore AI, traceability and transparency to build consumer trust across complex global supply chains.
Too much choice, too few sales

Too much choice, too few sales

21 May 2026
Retail has spent decades expanding choice in the name of customer empowerment. Jeremy Swinfen Green argues that too much choice exhausts consumers, depresses conversion rates and undermines satisfaction
The continued rise of Buy Now Pay Later
20 May 2026

The continued rise of Buy Now Pay Later

The consumer credit experiences offered by a BNPL app and the equivalent instalment product offered by a high-street bank are converging
AITalk: The ecommerce journey in the age of the conversational consumer

AITalk: The ecommerce journey in the age of the conversational consumer

15 May 2026
E-commerce hits an optimisation ceiling as conversational AI and personalization reshape how customers discover and buy online.
Getting around the last-mile logistics problem

Getting around the last-mile logistics problem

11 May 2026
The cost of a single missing parcel is small. But at scale, costs become significant, and a poor experience by a vocal minority becomes a reputational risk
Disrupting digital noise

Disrupting digital noise

09 Apr 2026
Caught between floods of AI-generated content and influencers who curate a sense of FOMO, consumers are seeking authentic, in-person experiences with brands
Building growth with retail trade in

Building growth with retail trade in

30 Mar 2026
Consumer appetite for trade-in is growing rapidly: retailers should be taking a much closer look at how their programmes are designed and promoted
Designing retail for AI agents as well as people
26 Mar 2026

Designing retail for AI agents as well as people

Human shoppers behave in ways retailers understand because the industry has spent years studying those behaviours. AI agents behave in completely different ways
In the battle for SEO, generating AI slop was always a losing strategy

In the battle for SEO, generating AI slop was always a losing strategy

26 Feb 2026
How a hybrid approach can help brands navigate a paradigm shift in search engine optimisation
Rethinking the High Street

Rethinking the High Street

05 Feb 2026
Online shopping is changing what we want from physical retail, but it does not mean we no longer want it. Indeed many shoppers prefer the in-store experience
The "Goods Not For Resale" opportunity

The "Goods Not For Resale" opportunity

05 Feb 2026
There is a £276m hidden cost opportunity in UK fashion retail, driven by widespread mismanagement of Goods Not for Resale

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