Supply chain leadership has always required judgement. What it now also requires is courage, and courage is difficult to find when the evidence is thin
The cost of a single missing parcel is small. But at scale, costs become significant, and a poor experience by a vocal minority becomes a reputational risk
For all the attention given to supply chain resilience in recent years, one constraint remains stubbornly unresolved: skilled people. Across logistics, transport and supply chain management, organisations are grappling with persistent skills shortages that show little sign of abating.
The next era of supply chain will not be defined by adding more systems. It will be defined by smarter architecture, modular implementation and integrated decision environments
Emotional control, trust-building and the ability to reframe issues collaboratively are critical procurement skills - yet they’re the ones least developed.