White Papers

Five Principles for Flawless Retail ExecutionSponsored by Zipline

Retail is changing quickly, but one thing remains clear: physical stores are here to stay.

Loyalty Shock: Six Disruptions No Brand Saw ComingSponsored by Shift Paradigm

This comprehensive analysis reveals six critical trends reshaping loyalty marketing through 2026, based on extensive research across financial services, hospitality and retail sectors.

A Practical Guide to Agentic AI for Customer ExperienceSponsored by Snowflake

When intelligent systems seamlessly enhance every touchpoint customers have with a brand – that’s the power of AI agents to revolutionise customer experience.

Buyers have gone digital, and they’re not looking backSponsored by BigCommerce

Industrial procurement has reached a tipping point. More than 60% of buyers now purchase online, and digital channels account for nearly a third of all purchases.

A must-read report for mid-market B2B ecommerce decision makersSponsored by BigCommerce

BigCommerce’s flexible ecommerce solution was awarded 12 medals – 10 gold and two silver – by B2B industry expert Andy Hoar in the Mid-Market Edition of the 2025 Paradigm B2B Combine.

Il catalogo e-commerce per il B2BSponsored by BigCommerce

4 modi in cui le tecnologie e-commerce guidano i marchi verso un successo senza precedent

El catálogo de comercio electrónico para las marcas B2BSponsored by BigCommerce

4 formas de impulsar a las marcas hacia un éxito sin precedente con tecnologías de comercio electrónico

Real-time personalisation to boost user engagementSponsored by Marigold

Standing out in a crowded inbox is harder than ever.

Boost Collections, Reduce Costs: The Power of Omnichannel CommunicationSponsored by FICO

More successful, less costly debt resolution with the market-leading AI-powered communications solution

The Hidden Revenue Leak: How Poor CX Costs Fortune 500 Companies MillionsSponsored by Shift Paradigm

Uncover why companies spending millions on customer acquisition are losing 40 to 60 percent of conversions to preventable experience friction

Three keys to unlocking card loyaltySponsored by Capgemini

With 74 per cent of cardholders at risk of switching, banks are increasingly relying on their rewards programs to gain an edge. But there’s more to a rewards strategy than points and perks – a successful loyalty program can also create meaningful, long-term relationships.

World Retail Banking Report 2025: Attract, engage and delight Sponsored by Capgemini

In today’s banking landscape, digital innovation is transforming customer expectations, particularly in bank card services. Capgemini’s World Retail Banking Report 2025 highlights key priorities for banks to stay competitive

Guía práctica para migrar con éxito en 5 pasosSponsored by BigCommerce

¿Tu plataforma actual es lenta, costosa y frena tu crecimiento? Podemos ayudarte.

Replatforming Vincente: La Guida in 5 PassaggiSponsored by BigCommerce

Hai difficoltà con una piattaforma legacy lenta e costosa? Siamo qui per aiutarti.

5-Step Guide to Replatforming SuccessSponsored by BigCommerce

Struggling with a slow, costly legacy platform? We’ve got you covered.

Join the digital revolutionSponsored by BigCommerce

Developed with Brave Bison, Adacto | Adiacient, rb2, Actum and Blackbit, our catalogue helps you harness cutting-edge technology for B2B success.

White Papers

Five Principles for Flawless Retail ExecutionSponsored by Zipline

Loyalty Shock: Six Disruptions No Brand Saw ComingSponsored by Shift Paradigm

A Practical Guide to Agentic AI for Customer ExperienceSponsored by Snowflake

Buyers have gone digital, and they’re not looking backSponsored by BigCommerce

A must-read report for mid-market B2B ecommerce decision makersSponsored by BigCommerce

Il catalogo e-commerce per il B2BSponsored by BigCommerce

El catálogo de comercio electrónico para las marcas B2BSponsored by BigCommerce

Real-time personalisation to boost user engagementSponsored by Marigold

Boost Collections, Reduce Costs: The Power of Omnichannel CommunicationSponsored by FICO

The Hidden Revenue Leak: How Poor CX Costs Fortune 500 Companies MillionsSponsored by Shift Paradigm

Three keys to unlocking card loyaltySponsored by Capgemini

World Retail Banking Report 2025: Attract, engage and delight Sponsored by Capgemini

Guía práctica para migrar con éxito en 5 pasosSponsored by BigCommerce

Replatforming Vincente: La Guida in 5 PassaggiSponsored by BigCommerce

5-Step Guide to Replatforming SuccessSponsored by BigCommerce

Join the digital revolutionSponsored by BigCommerce

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